Sistem & Proses Bisnis

Articles

• Product Development Process
  • Agile / Scrum
  • Kanban
  • Sprint Planning dan Review
  • Code Review dan CI/CD
• Project Management
  • Tools yang digunakan (Jira, Trello, Asana)
  • Struktur task dan backlog
  • Monitoring progres
• Version Control
  • Git workflow (GitHub/GitLab)
  • Branching strategy
  • Code merge & pull request
• QA & Release Management
  • Proses testing (manual & otomatis)
  • Staging & production environment
  • Rollback plan
• Customer Support Workflow
  • Sistem ticketing
  • SLA (Service Level Agreement)
  • Eskalasi masalah
• Data Management & Security
  • Backup dan recovery
  • Enkripsi dan kontrol akses
  • Kepatuhan GDPR/ISO 27001