openSOURCE

openSOURCE

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Level up your quality of work

CRM Functional

Lampiran

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🎯 Tujuan

Menghimpun materi pendukung yang bisa langsung dipakai sehari-hari: ringkasan peran, SOP singkat, template latihan, serta contoh data untuk simulasi end-to-end.


πŸ“š Daftar Isi Lampiran

  1. A. Job Description (Ringkas & Operasional)

    • One-liner per role + tugas inti + output di Odoo.

  2. B. SOP Ringkas per Modul

    • Contacts β†’ CRM β†’ Sales β†’ Accounting (checklist step-by-step).

  3. C. Template Latihan

    • Lembar latihan pipeline & invoicing (siap cetak / salin ke spreadsheet).

  4. D. Dummy Data

    • PT Sinar Jaya Abadi & PT Bumi Makmur (contact, pipeline, quotation, invoice).

  5. E. Policy & Control

    • Follow-up policy anti-stagnan, Lost Reason wajib, SLA reminder invoice.

  6. F. Cheat Sheet Ikon & Warna

    • βœ… proses benar, ⚠️ risiko, ❌ error, πŸ’° cash flow, πŸ“ˆ performa.

  7. G. Contoh Template Email

    • Kirim quotation, kirim invoice, reminder H-3 & H+3, eskalasi.

  8. H. Glossary Istilah Odoo

    • Lead, Opportunity, Stage, Probability, Quotation, SO, Invoice, Posted, Paid.


🧩 Format & Cara Pakai

  • Cetak 1 halaman untuk tiap lampiran penting (A, B, F) β†’ tempel di area kerja tim.

  • Simpan versi digital (G & C) untuk copy-paste cepat.

  • Update berkala (bulanan/kuartalan) mengikuti perubahan harga, pajak, dan SOP.


πŸ”— Ringkasan Alur yang Dicakup Lampiran

Contacts β†’ CRM (Lead/Opportunity) β†’ Quotation β†’ Sales Order β†’ Invoice β†’ Payment β†’ Reporting & Dashboard.


πŸ“ Berikutnya kita masuk ke A. Job Description (Ringkas & Operasional) agar setiap role punya panduan tugas yang jelas dan siap eksekusi.

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