1. CRM β Opportunity (Sales Executive)
Form: Opportunity
Diisi oleh: Sales Executive
Field Utama:
- Opportunity Name
- Customer (auto-filled dari Contacts)
- Contact Person (auto-filled dari Contacts, misal Andi Setiawan)
- Expected Revenue
- Probability
- Stage
π Tugas: Sales Executive bertanggung jawab input & update pipeline agar progres deal selalu terlihat.
2. Sales β Quotation (Sales Admin / Sales Executive)
Form: Quotation
Diisi oleh: Sales Admin (atau Sales Executive di beberapa kasus)
Field Utama:
- Customer (auto-filled dari Contacts)
- Contact Person (misal Andi Setiawan)
- Address, Email (auto-filled)
- Order Lines (Product, Quantity, Price, Taxes)
- Validity Date
- Salesperson
π Tugas: Sales Admin membuat draft quotation, Sales Executive memastikan isinya sesuai negosiasi dengan customer.
3. Sales Order (Sales Executive / Manager Approval)
Form: Sales Order
Diisi oleh: Sales Executive
Field Utama:
- Confirmation of Quotation
- Delivery Terms (jika produk fisik)
π Tugas: Sales Executive konfirmasi order setelah customer setuju. Untuk nilai besar, butuh approval Sales Manager.
4. Accounting β Invoice (Finance Officer / Accountant)
Form: Invoice
Diisi oleh: Finance Officer
Field Utama:
- Customer (auto-filled)
- Invoice To (child contact Finance, misal Rina Kartika)
- Invoice Lines (auto-filled dari Sales Order)
- Invoice Date & Due Date
- Payment Terms
π Tugas: Finance Officer membuat invoice, Accountant mencatat pembayaran & rekonsiliasi.
5. Payment (Accountant)
Form: Payment Registration
Diisi oleh: Accountant
Field Utama:
- Payment Method (Bank Transfer, Cash, Giro)
- Payment Date
- Amount Paid
π Tugas: Accountant memastikan status invoice berubah dari Open β Paid.
π― Ringkasan Alur
Sales Executive β isi & update CRM Opportunity.
Sales Admin β buat Quotation (Sales Order setelah confirm).
Sales Manager β approve untuk nilai besar.
Finance Officer β buat Invoice.
Accountant β catat Payment.
Dengan alur ini, kita tahu siapa mengisi form yang mana, dan tidak terjadi kebingungan peran.

